Confidence is knowing that you have a financial partner that respects and protects the privacy of your personal financial information. At American Momentum Bank, we are committed to keeping your trust and confidence. We set a high standard for quality service and we deliver on this standard every day. It’s the right thing to do. The American Momentum Bank Privacy Commitment is our way of communicating the kind of information we collect, how we use it, and the standards and procedures that are securely in place to safeguard your personal financial information.
The American Momentum Bank Privacy Commitment applies to individuals who obtain or who have obtained from us a financial product or service that is used primarily for personal, family or household purposes. The laws of some states may impose separate or additional requirements before particular types of information about clients in those states can be disclosed. The American Momentum Bank Privacy Commitment is provided in compliance with applicable law and replaces all other notices, statements or agreements with respect to the same subject matter.
American Momentum Bank is committed to helping you realize your dreams by anticipating, understanding, and meeting your financial needs. As American Momentum Bank works to provide the broad array of financial products and services you want and need, the bank pledges to protect the personal information you have entrusted to us. You can be confident that American Momentum Bank will not sell current or former client information or lists to outside marketers.
Information We Collect
The information we collect is limited to what we believe is necessary or useful to conduct our business: to administer your records, accounts and funds; to comply with laws and regulations; to help us design or improve products and services; and to understand your financial needs so that we can provide you with quality products and superior service.
We collect this information from the following sources
- Information we receive from you on applications or other forms, such as your assets, income and other debt.
- Information about your transactions and experiences with us or others, such as your account balance, payment history, parties to transactions and credit card usage.
- Information we receive from a consumer report, such as information regarding your creditworthiness or credit history.
- Information we receive through our online services, such as information relating to website navigation, client contact and optional surveys.
- Information we receive from public records and market research, such as demographic information.
- Information we obtain from outside sources relating to employment, credit or other relationships with you, such as a verification of employment history, loan or credit card balance or insurance coverage.
- Information we have obtained at your request, such as aggregated information from multiple financial service providers.
Information We Share
We do not share information about our clients or former clients, except as permissible by law.
Companies that Work with Us
In order to conduct company business and to offer products or services that may complement your relationship with us, we may share some or all of the information we collect, as described above, with outside service providers.
These are companies that perform services for us or on our behalf, such as vendors we hire to process your transactions, maintain your accounts, prepare account statements or to provide support for one or more of our products and services.
These companies act on our behalf, and are contractually obligated to keep the information we provide them confidential and to use the information only for the purposes authorized.
Sharing in Other Situations
We may share some or all of the information we collect, as described above, as otherwise authorized or required under applicable law. This includes, for example, disclosures to credit reporting agencies; disclosures to process and service your requested or authorized transactions; disclosures in connection with recording deeds of trust, mortgages and other security instruments in public records; disclosures in connection with subpoenas or other legal processes; disclosures as part of fraud investigations; disclosures in connection with audits and examinations; disclosures in connection with the sale of accounts to another financial institution; and disclosures pursuant to your authorization or consent.
Sharing within American Momentum Bank
In the course of our business, we may share some or all of the information described above among our departments. This gives us a more complete understanding of your total relationship with the bank and helps us to provide you with important benefits.
Some of the benefits to you may include:
- Prevention of unauthorized transactions or fraud.
- Account upgrades with additional benefits.
- Offers for products and services specifically suited to your individual situation. If you have a mortgage loan with our mortgage lender, we may be able to offer you a home equity line of credit with potential tax benefits through our bank based on your mortgage loan application and related credit report.
- Increased convenience, making it faster and easier for you to do business with us.
- Enhanced client service and responsiveness.
Protecting Information about You
We restrict access to your personal financial information to those associates who need to know that information as part of their job responsibilities. We also educate our associates about the importance of confidentiality and client privacy through standard operating procedures, special training programs and our Code of Ethics, Conduct and Conflicts of Interest. We take appropriate disciplinary measures to enforce associate privacy responsibilities. American Momentum Bank also maintains physical, electronic and procedural safeguards to guard your information. We will continue to test and update our technology to improve the protection of your information. To protect yourself from fraud and identity theft, the first step is monitoring your credit and checking for accuracy. The law entitles you to receive one free credit file disclosure every 12 months from AnnualCreditReport.com or 1-877-322-8228, the ONLY authorized source under federal law. Monitoring your credit for accuracy is an important step to take in protecting yourself from fraud and identity theft.
We Want to Maintain Accurate Client Information
We have established procedures in place to keep your information current and complete. These procedures include responding to requests to correct inaccurate information in a timely manner. If you believe our client records contain inaccurate information about you, call or write to us at the telephone number or address listed on your account statement, bank records or other documentation, or click here to send us a secure email.
American Momentum Bank does not contact clients via email to verify or request security information. If you receive a fraudulent email, please do not respond; instead, forward it to [email protected]. If you believe your account information may have been compromised, please contact us immediately at 866-530-2265 or (813) 282-8888.
ONLINE PRIVACY AND SECURITY
Collection and Use of Client Information
The collection of information online is designed to protect access to your accounts and to assist the bank in providing you with the products and services that are of value to you. All information collected and stored by the bank is used for specific business purposes. Specifically, it is used to protect and maintain your accounts and transactions, to comply with state and federal banking regulations, and to help the bank better understand your financial needs in order to design or improve our products and services.
This information is gathered from a variety of sources. Personal and confidential information is collected when you open an account or apply for credit. We also may obtain reports from credit bureaus or other creditors for evaluating your initial application during the course of a subsequent periodic review of your banking relationship with us.
For example, when you use Internet banking to apply for one of our products or services or sign up for an online service, such as bill payment, we will request information, such as your e-mail address or your account number. This information allows you to perform certain tasks (e.g., correspond with us or review your accounts) and it allows us to provide the information you requested. In these cases, we collect only the information necessary to interact with you. We also gather data to track Web site usage, such as a number of hits, pages visited, and the length of user sessions, in order to evaluate the usefulness of our sites. This information is not specific to your personally identifiable financial information.
A cookie is an element of data that a Web site can send to your browser, which may then be stored on your system. A cookie does not retrieve any data from your hard drive, carry computer viruses, or capture your e-mail address. Cookies help Web sites to keep track of user preferences and to recognize return visitors. So, when you return to a Web site you've visited before, your browser gives this data back to the server.
You can set your browser to reject cookies. However, if you choose to reject cookies, you will not be able to bank online with us. If your browser rejects cookies, you may not be able to sign on to your favorite sites or use the features you like most within those sites.
We are committed to protecting the confidentiality of your information and online transactions. We use the highest industry standards for online security to secure your online sessions. This process safeguards your banking sessions from intruders. Client information is protected from unauthorized access to the bank by a password chosen by the client. Thus, client information is only accessible to those who know the client's user identification and password. User identification and passwords provide audit trails to further safeguard the privacy of client information.
Client information is protected from being altered while in transmission to the bank by encryption technology known as Secure Sockets Layer (SSL). SSL manipulates the data into a format unreadable to humans as it leaves the client's workstation. Furthermore, the data in transit is split up into packets that travel separately and are not reorganized until they filter through the bank's router. If the encryption code is broken on an unauthorized computer, that computer will only receive incomplete random packets, which would be out of context with the whole data.
Links on Our Website
For your convenience, American Momentum Bank may have links to external Web sites (sites not controlled or operated by American Momentum Bank). American Momentum Bank has no control of these Web sites, including content, opinions expressed, products, ideas and services. American Momentum Bank makes no assurance as to the privacy, security or authenticity of your communications with any linked sites.
External Financial Services
Please use caution when using external financial aggregation or consolidation services. These are companies that collect personal information from a variety of sources and place them on one Web site. They are able to do this by having you give them your identification information and password for each individual Web site, and then use these passwords to access each account. You must provide your permission and information to allow these services to collect this data. American Momentum Bank encourages extreme caution when using these services and providing any account information or password to a site that is not familiar to you.
The Children's Online Privacy Protection Act (COPPA) was passed to give parents increased control over what information is collected from their children online and how such information is used. The law applies to Web sites and services directed to, and which knowingly collect information from, children under the age of 13. American Momentum Bank's Web site and online services are not directed to children under the age of 13, nor is information knowingly collected from them. For additional information on COPPA protections, link to the Federal Trade Commission's website at FTC.gov for educating both parents and children about the dangers of the Internet and how to browse safely.
You Can Limit Pre-Approved Credit Solicitations
If you decide that you don't want to receive prescreened offers of any credit or insurance, you have two choices: You can opt out of receiving them for five years or opt out of receiving them permanently. Call toll-free 1-888-5-OPTOUT (1-888-567-8688) or visit www.optoutprescreen.com for details. The telephone number and website are operated by the major consumer reporting companies. When you call or visit the website, you will be asked to provide certain personal information, including your home telephone number, name, Social Security number, and date of birth. Per the Federal Trade Commission (FTC), the information you provide is confidential and will be used only to process your request to opt out.
Questions about the American Momentum Bank Privacy Commitment and Policy
The American Momentum Bank Privacy Commitment and Policy is subject to change. If you have questions about the American Momentum Bank Privacy Commitment or about the privacy of your information, please call us at 866-530-2265 between 8am and 5pm ET, Monday through Friday, or click here to send us a secure email. You can also visit any of our banking centers to obtain a copy. We will notify you annually about the American Momentum Bank Privacy Commitment and Policy as long as you maintain an ongoing relationship with us.